Privacy policy

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How we collect, use and protect information—without advertising cookies or cross-site tracking.

Last updated: July 2026

1. Introduction

At SolidQMS, we value your privacy and are committed to protecting your personal data. This Cookie and Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information

When you create an account, make an inquiry or subscribe to updates, we collect the details needed for that request, such as your name, e-mail address, company, message and contact information. Contact and newsletter details are stored in their dedicated records, not copied into analytics events.

Usage Data

Our server records page requests, referrer, browser and device information, a masked IP address and approximate city, region and country. We do this without placing cookies or running client-side analytics, as explained in Section 4.

3. How We Use Your Information

We use your information to:

  • Provide and improve our SolidQMS services.
  • Respond to your inquiries and support requests.
  • Understand which pages and topics are useful, and improve the website.
  • Comply with legal obligations and protect our legal rights.

4. Cookies & Analytics

This website does not use cookies

We have made a deliberate choice not to place any cookies on your device. No tracking cookies, no analytics cookies, and no third-party cookies.

To improve our website, we use privacy-first, server-side analytics. This means:

  • No cookies are stored on your device.
  • No client-side JavaScript tracking is used.
  • Only a masked IP address is stored on the visit record.
  • We keep per-visit technical data such as page, referrer, browser and device so we can understand site performance. Contact details and newsletter e-mail addresses are not stored in analytics events.
  • Our server briefly uses the requesting IP address with IPinfo to derive an approximate city, region and country. SolidQMS does not store the unmasked IP on the visit record.

5. Data Sharing and Security

We do not sell personal data. We use service providers where necessary to operate the website and services, including hosting, e-mail delivery and IPinfo for approximate geolocation. They process data for those defined purposes. We may also disclose information when required by law or to protect our rights. We apply appropriate technical and organisational safeguards.

6. Your Data Rights

Under applicable data protection law, you have the right to:

  • Access and review your personal data.
  • Request corrections or updates to your information.
  • Request the deletion of your personal data.
  • Withdraw your consent to data processing, where applicable.

To exercise your rights, please contact us at info@solidqms.com.

7. Third-Party Links

Our website may contain links to third-party websites. This policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Policy

We may update this Cookie and Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about our Cookie and Privacy Policy, please contact us at:

SolidQMS

info@solidqms.com